We sincerely regret the inconvenience that this cancellation has

We sincerely regret the inconvenience that this cancellation has caused you,but hope you will understandthat this is a matter completely beyond our control. Considering the longstanding friendship between us, please understand our decision.
【正确答案】：对这次取消订单给你们做出的不便，我们真诚地表示遗憾，但希望你们能理解这是一件完全超出我们控制力的事情。考虑到我们之间的长久友谊，请理解我们的决定。