Elderlypeoplerespondbesttoacalmandunhurriedenvironment.Thisisnot

Elderlypeoplerespondbesttoacalmandunhurriedenvironment.Thisisnotalwayseasytoprovideastheirbehaviorcansometimesbeirritating.Iftheygetexcitedorupsetthentheymaybecomemoreconfusedandmoredifficulttolookafter.Althoughsometimesitcanbeextremelydifficult,itisbesttobepatientandnottogetupsetyourself.Youshouldalwaysencourageoldpeopletodoasmuchaspossibleforthemselvesbutbereadytolendahelpinghandwhennecessary. Failingmemorymakesitdifficultforthepersontorecallallthebasickindsofinformationwetakeforgranted.Theobviouswaytohelpinthissituationistosupplytheinformationthatismissing andhelpthemmakesenseofwhatisgoingon.Youmustuseeveryopportunitytoprovideinformationbutremembertokeepitsimpleandstraightforward. "Goodmorning,Mum.ThisisFiona,yourdaughter.Itiseighto′clock,soifyougetupnow,wecanhavebreakfastdownstairs." Whentheelderlypersonmakesconfusedstatements,e.g.aboutgoingouttohisorheroldemploymentorvisitingadeadrelative,correctinacalmmatter-of-factfashion:"Youdon′tworkintheofficeanymore.Youareretirednow.Willyouhelpmewiththedishes?" Werelyheavilyontheinformationprovidedbysignposts,clocks,calendarsandnewspapers.Theseassistustoorganizeanddirectourbehavior.Confusedoldpeopleneedtheseaidsallthetimetocompensatefortheirpoormemory.Encouragethemtousereminderboardsordiariesforimportantcomingeventsandlabelthecontentsofdifferentcupboardsanddrawers.Manyotheraidssuchasinformationcards,oldphotos,scrapbooks,addressesorshoppinglistscouldhelpinindividualcase. Howshouldconfusedstatementsandideasbedealtwith?

A.Plainly and sensibly.

B.By a detailed explanation of the mistakes.

C.By showing sympathy and understanding.

D.By ignoring them and talking about something else.

正确答案是A