Itcanbearguedthatmuchconsumerdissatisfactionwithmarketingstrateg
Itcanbearguedthatmuchconsumerdissatisfactionwithmarketingstrategiesarisesfromaninabilitytoaimadvertisingatonlythelikelybuyersofagivenproduct.Therearethreegroupsofconsumerswhoareaffectedbythemarketingprocess.First,thereisthemarketsegment—peoplewhoneedthecommodityinquestion.Second,thereistheprogramtarget—peopleinthemarketsegmentwiththe“bestfit”characteristicsforaspecificproduct.Lotsofpeoplemayneedtrousers,butonlyafewqualifyaslikelybuyersofveryexpensivedesignertrousers.Finally,thereistheprogramaudience—allpeoplewhoareactuallyexposedtothemarketingprogramwithoutregardtowhethertheyneedorwanttheproduct Thesethreegroupsarerarelyidentical.Anexceptionoccursincaseswherecustomersforaparticularindustrialproductmaybefewandeasilyidentifiable.Suchcustomers,allsharingaparticularneed,arelikelytoformameaningfultarget,forexample,allcompanieswithaparticularapplicationoftheproductinquestion,suchashigh-speedfillersofbottlesatbreweries.Insuchcircumstances,directselling(marketingthatreachesonlytheprogramtarget)islikelytobeeconomicallyjustified,andhighlyspecializedtrademediaexisttoexposemembersoftheprogramtarget—andonlymembersoftheprogramtarget—tothemarketingprogram. Mostconsumer-goodsmarketsaresignificantlydifferent.Typically,therearemanyratherthanfewpotentialcustomers.Eachrepresentsarelativelysmallpercentageofpotentialsales.Rarelydomembersofaparticularmarketsegmentgroupthemselvesneatlyintoameaningfulprogramtarget.Therearesubstantialdifferencesamongconsumerswithsimilardemographiccharacteristics.Evenwithallthepastdecade’sadvancesininformationtechnology,directsellingofconsumergoodsisrare,andmassmarketing—amarketingapproachthataimsatawideaudience—remainstheonlyeconomicallyfeasiblemode.Unfortunately,therearefewmediathatallowthemarketertodirectamarketingprogramexclusivelytotheprogramtarget.Inevitably,peoplegetexposedtoagreatdealofmarketingforproductsinwhichtheyhavenointerestandsotheybecomeannoyed. Itcanbeinferredfromthepassagethatwhichofthefollowingistrueformostconsumer-goodsmarkets?
A.The program target and the program audience are not usually identical.
B.The program audience and the market segment are usually identical.
C.The market segment and the program target are usually identical.
D.The program target is larger than the market segment.
正确答案是A
